Privacy Policy

This privacy policy sets out how Croydon Reptiles uses and protects any information
that you give Croydon Reptiles when you use this website.

Croydon Reptiles is committed to ensuring that your privacy is protected. Should we
ask you to provide certain information by which you can be identified when using
this website, then you can be assured that it will only be used in accordance with this
privacy statement.

Croydon Reptiles may change this policy from time to time by updating this page. You
should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 12/01/2011.

What we collect
We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special
    offers or other information which we think you may find interesting using the email
    address which you have provided.
  • From time to time, we may also use your information to contact you for market
    research purposes. We may contact you by email, phone, fax or mail. We may use the
    information to customise the website according to your interests.

We will only use your personal details to allow us to work alongside our supplier,
Croydon Reptiles will NOT share any customer details with a third party for marketing
purposes.

Security
We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure, we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard

drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets
you know when you visit a particular site. Cookies allow web applications to respond to
you as an individual. The web application can tailor its operations to your needs, likes
and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse
data about webpage traffic and improve our website in order to tailor it to customer
needs. We only use this information for statistical analysis purposes and then the data is
removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor
which pages you find useful and which you do not. A cookie in no way gives us access to
your computer or any information about you, other than the data you choose to share
with us.

You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you
prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have
used these links to leave our site, you should note that we do not have any control over
that other website. Therefore, we cannot be responsible for the protection and privacy
of any information which you provide whilst visiting such sites and such sites are not
governed by this privacy statement. You should exercise caution and look at the privacy
statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless
we have your permission or are required by law to do so. We may use your personal
information to send you promotional information about third parties which we think
you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the
Data Protection Act 1998. A small fee will be payable. If you would like a copy of the
information held on you please write to Croydon Reptiles, 228 Mitcham Road, Croydon
CR0 3JJ. If you believe that any information we are holding on you is incorrect or
incomplete, please write to or email us as soon as possible at the above address. We will
promptly correct any information found to be incorrect.